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Why am I locked out and how to unlock my account?
- After 5 wrong attempts we lock for 15 minutes. Wait or tap “Unlock now” and verify with your phone.
What documents do I need to verify identity?
- Canadian driver’s licence, passport, or PR card + selfie. No SIN required for basic accounts.
Are e-Transfers really free and unlimited?
- Yes — 100 % free, unlimited, forever.
How to apply for a personal loan or line of credit?
- Borrow → choose amount → soft credit check → funds same day if approved.
Credit limit increase request?
- Cards → “Request Limit Increase” → usually approved instantly.
How to contribute and get my tax receipt?
- Contribute → receipt appears instantly in Tax Centre.
